Payments and shipping
We accept MasterCard and Visa cards.
All transactions on this website are processed using Platon, a well-known, secure online payment gateway that encrypts your card details in a secure host environment. This means that we do not store your credit/debit card details on our systems at any reason.
Please note, payment is only debited from your card at time of dispatch.
To give you even more confidence in shopping online with NATASHA FISHCHENKO, we have introduced MasterCard SecureCode® and Verified by Visa. These services protect your existing card accounts from unauthorized use when you shop with us. To use this service, you must first register with the bank or other organization that issued your card.
We ship globally with a variety of carriers to all countries except some territories*.
WHAT CARRIERS AVAILIBLE TO CHOOSE
We use NOVA POSHTA for all Ukrainian orders and other carriers such as DHL, TNT, FedEx, UPS for international orders.
HOW MUCH DOES SHIPPING COST
The shipping within Ukraine is totally free of charge.
The international shipping cost varies from country to country and can be calculated individually by yours’ chosen carrier.
Please note. Someone must be present at the time of delivery. Once your order is on its way, we are unable to change the shipping address.
We are not liable for any local taxes, which must be paid according to the destination country's legislation.
Once your order has left us, you will receive an email containing an air waybill number to track its progress online.
* - Unfortunately there are occupied territories in the world with some restriction for goods delivery.