Умови придбання товару | Natasha Fishchenko
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Terms and Conditions

Terms and Conditions

 Here's some helpful information as to:

 1. Public contract of sale

 2. Warranty

 3. Rules of the products NATASHA FISHCHENKO

 
PUBLIC CONTRACT OF SALE


 1. DEFINITIONS

 1.1. For purposes of the standard contract of sale, the following terms shall have the following meanings

 1.1.1. The Agreement - this standard contract provided for the sale of goods distantly to the indefinite range of consumers by means of Internet through the website natashafishchenko.com.

 1.1.2. The Goods - nonfood consumer goods (clothing, footwear, leather goods, accessories, perfumes, etc.) under the terms of this Agreement are offered for sale distantly by means of Internet on website natashafishchenko.com.

 1.1.3. The Seller - Natasha Fishchenko's ("Natasha Fishchenko", "we", "us", website(s), our "Site" or "Sites") located on the Internet address http://natashafishchenko.com. Location, contact details and operating hours of the Seller indicated in the Contact Us website natashafishchenko.com.

 1.1.4. The Customer - any competent person as prescribed by this Agreement, by his own volition fully accepted all its conditions without exception.

 1.1.5. The recipient of the Goods - any competent person as defined in the relevant Customer’s order as a recipient of the ordered by the Customer Goods.

 1.2. For the purposes of this Agreement all specified in item 1.1. the terms of this Agreement are used exclusively in the meaning specified in clause 1.1. this Agreement, regardless of the use of these terms in the singular or plural, or other grammatical forms, cases and / or designs.

 1.3. All other terms that are not specifically defined in this Agreement, and perceived interpretation in their grammatical literal meaning based on the current legislation of Ukraine, business traditions, as well as the purpose and subject matter of this Agreement.

 2. THE SUBJECT MATTER HEREOF

 2.1. In the manner and under conditions established by this Agreement, the Seller undertakes to transfer the right of ownership of Customer’s chosen Goods to the Customer, and the Customer agrees to accept and pay for the goods in the manner and under conditions established by this Agreement.

 2.2. Right of ownership of Goods passes to the Customer at the time of delivery (transfer) of goods and provided full payment by the Customer of value of goods in the manner and under conditions established by this Agreement.

 3. SELECTION OF PRODUCTS AND DRAW UP THE AGREEMENT

 3.1. Customer independently and at its reasonable discretion, choose at http://natashafishchenko.com available and offered to sell goods, click ADD TO CART and fills the Seller and sends the form CHECKOUT, which, in particular, must indicate your real name, phone number, e-mail address and other requested information as indicated, the payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided and the method of delivery of goods desired location (if the Customer wants to get the goods on delivery), real name, recipient (if you would like to send good to the recipient of the goods).

 3.2. After filling out the form CHECKOUT the Customer must carefully acquainted with the terms of this Agreement, and in case of accept of these conditions in full click PURCHASE NOW, which is considered as a fact of sending by the Customer an appropriate order for chosen goods.

 3.3. This Agreement is considered concluded and the deal to conclude this Agreement (offer) completely accepted by Customer upon Customer pressing button PURCHASE NOW on the website http://natashafishchenko.com.

 3.4. Clicking on the PURCHASE NOW the Customer reaffirms its full and complete acceptance of the terms of this Agreement, without exception, including the terms regarding delivery and payment for goods at the prices listed on the website natashafishchenko.com on the date of draw up of the Agreement.

 3.5. Clicking on the PURCHASE NOW the Customer confirms that he is in a convenient and affordable for him way and properly informed in accordance with Part 2 of Article 13 of the Law of Ukraine On Protection of Consumers' Rights by the Seller about:

 - Location and open hours of the Seller;

 - The main characteristics and properties of the selected goods;

 - The cost of the chosen goods and the shipping cost;

 - Method, procedure and terms of payment and delivery of the chosen goods;

 - Seller's warranty and other services associated with the maintenance or repair of the chosen goods (if any);

 - Warranty period and service life of the chosen goods obligatory conditions of use of the Goods and possible consequences in case of failure;

 - The procedure for taking complaints;

 - The period to accept an offer to draw up of this Agreement;

 - The order of termination of this Agreement;

 - Other conditions in which goods are offered for sale.

 3.6. Clicking on the PURCHASE NOW the Customer acknowledges that it fully and properly in accordance with Article 15 of the Law of Ukraine On Protection of Consumers' Rights has received all the necessary, affordable, reliable and timely information on the chosen goods that full extent provided an opportunity conscious and competent choice of goods.

 3.7. The Customer by clicking on the PURCHASE NOW considered unconditional and full acceptance by the Customer of all conditions of this Agreement without exception, and the introduction of appropriate contractual relationship with the Seller.

 3.8. In cases provided by the legislation of Ukraine, this contract is drawing up in writing.

 3.9. The term for orders’ processing takes up to three (3) working days of completing and submitting the order as described by p. 3.1. - p. 3.2. of this Agreement. In case the order made on a weekend or holiday, the order will be processed after weekend or holiday day.

 3.10. Order will be issued on paper in two authentic copies. The first copy of the order is transferred to the Customer or recipient of goods together with the goods ordered at the time of delivery, the second - remain in the Seller.

 3.11. During the period specified in p. 3.9. of this Agreement, the Seller shall

 - to assign a serial number for the Customer’s order;

 - To send to the email address specified by the Customer in the order, automatic electronic notification of processing of the order, which indicates the serial number of the order assigned by the Seller and information on expected time of delivery of the customer’s order(if the Customer ordered Goods with delivery).

 3.12. If the Customer in order for goods chosen cashless way to pay for goods, within the period prescribed p. 3.9. this Agreement, the Seller shall send to Customer specified in such order email invoice for customer orders a product, including the cost of delivery (if the Customer ordered goods with delivery).

 3.13. The Customer has right, upon notice to the Seller unilaterally withdraw from this Agreement for the duration from the time of its conclusion (acceptance of the offer by the Customer) and the time of actual receipt of ordered goods.

 4. RIGHTS AND OBLIGATIONS

 4.1. The Customer has the right

 4.1.1. require the seller to the full and proper implementation of the terms of this Agreement;

 4.1.2. refuse to accept and pay the poor-quality or incomplete goods or goods sent not in accordance with the order;

 4.1.3. in case of specified warranty period for deficiencies purchased goods require the seller or proportional reduction of prices of goods or free product deficiencies or reimbursement for eliminating defects of Goods ;

 4.1.4. in case of detection within the stipulated warranty period of significant shortcomings product that arose through the fault of Seller or terminate this Agreement, or require exchange (replacement) of goods purchased for the same Goods of good quality or in other similar goods offered for sale by Seller 

 4.1.5. renounce this Agreement in the manner and in the cases stipulated by this Agreement and current legislation of Ukraine;

 4.1.6. terminate this Agreement in the manner and in the cases stipulated by this Agreement and current legislation of Ukraine;

 4.1.7. in case of termination or waiver of this Agreement require the seller to refund paid for the goods;

 4.1.8. exercise other rights under this Agreement and the existing laws of Ukraine.

 4.2. Customer agrees

 4.2.1. properly and fully perform its obligations under this Agreement;

 4.2.2. before entering into this Agreement carefully review its contents and Conditions and read the value of the goods offered for sale on natashafishchenko.com, means and procedure of its payment;

 4.2.3. before entering into this Agreement carefully study the rates and methods of delivery of the goods in the Payment and Shipping on the website;

 4.2.4. in the manner and on the terms set out hereunder ordered to take complete and qualitative goods;

 4.2.5. in terms, in the manner and under conditions established by this Agreement, to pay the price of ordered goods;

 4.2.6. during the warranty period to keep an appropriate pay document (receipt, commodity or cash receipt) confirming the purchase of the goods;

 4.2.7. perform other obligations under the Agreement and the existing laws of Ukraine.

 4.3. The Seller has the right

 4.3.1. depending on market conditions periodically review and change the value of goods offered for sale on natashafishchenko.com;

 4.3.2. carry out and offer promotions that include temporary purchase of commodities on more favorable terms than usual;

 4.3.3. perform other actions detailed in the Agreement and the existing laws of Ukraine.

 4.4. The Seller agrees

 4.4.1. properly and fully perform its obligations under this Agreement;

4.4.2. provide customers with complete and accurate information about the product and its cost by placing this information on the website natashafishchenko.com;

 4.4.3. provide customers with complete and accurate information about the cost and means of delivery of the goods by placing this information in the section Payment and Shipping on the website natashafishchenko.com;

4.4.4. in terms, in the manner and under conditions established by this Agreement, to ensure the delivery of customer orders a product to the place specified by the Customer in the manner chosen by the Customer in the appropriate order for such goods;

4.4.5. in terms, in the manner and under conditions established by this Agreement, to ensure the transfer (delivery) the Customer or recipient of the Goods ordered by the Customer quality and complete product in proper packaging together with payment documents referred to in p. 6.11. of this Agreement;

4.4.6. comply with the full and unconditional implementation of warranty contained on the website natashafishchenko.com;

4.4.7. at the request of the Customer exchange (replacement) it acquired a product of inadequate quality for the same Goods of proper quality or other like product of the number of goods available for sale on the website natashafishchenko.com;

4.4.8. in case of termination or waiver of this Agreement the Customer return the money paid for the products in terms, in the manner and on the terms set out in this Agreement;

4.4.9. perform other obligations under the Agreement and the existing laws of Ukraine.

5. COST OF GOODS AND PAYMENT ORDER

5.1. Cost of goods offered for sale on the website natashafishchenko.com is shown on this website (an integral part of this Agreement) and set in accordance with the effective legislation of Ukraine in Ukrainian Hryvnyas. For better comfort of the customers it is possible to review prices in Euro? Exchange rate generated automatically on the date of visit.

5.2. Cost of goods offered for sale on the website natashafishchenko.com, includes all taxes, fees and any other, including no tax, mandatory payments for goods delivered within Ukraine.

5.3. Cost of goods offered for sale on the website natashafishchenko.com, excludes all taxes, fees and any other, including no tax, mandatory payments for goods delivered outside Ukraine.

5.4. The Seller has the right for seasonal or any other sale of a product offered for sale on the website natashafishchenko.com (hereinafter - Sale). Herewith the Seller notes the following information (an integral part of this Agreement)

- What group of products put on sale;

- Normal price of goods, and their price at the time of sale.

5.5. The Seller has the right to offer customers multiple Goods for purchase or a combination thereof, and to offer customers when purchasing certain specific goods to purchase certain other goods at a reduced price (hereinafter - Special offer). Thus Dealer website natashafishchenko.com  must, in addition, notes the following information (an integral part of this Agreement)

- The content and the price of promotions and offerings when purchasing multiple products at once or a combination of both for one price - the price of goods in respect of each separately;

- Special offer acceptance conditions, as well as any restrictions on its adoption, including restrictions on the number offered to purchase, on such terms Goods.

5.6. Price of Goods ordered by the Customer, is equal to the normal price of the Goods including decreasing of price associated with sale or special offer at the time the Agreement is accepted.

5.7. Since the Agreement had made (acceptance of the offer by the Customer)the Seller has no right in any way and under any circumstances alter or in any other way to revise for this Customer the price of goods and the shipping cost.

5.8. If the Customer ordered goods with delivery, the price of this product includes the cost of delivery to the place and in the manner specified by the Customer in the appropriate order for goods. Thus the pay document on Goods (receipt, commodity or cash check), transferred to the Customer together with the delivered goods, the cost of product and shipping costs are specified separately and together.

5.9. By filling out the form CHEKOUT the Customer in its sole discretion chooses one of the payment methods available in Payment and Shipping section of the website.

 
5.10. Cancellation of payment for the ordered product by the Customer is considered as unilateral refusal Customer of this Agreement in full, which, consequently, results in the cessation, in full, all obligations of the Seller arising from the Agreement draw up.

5.11. All payments under this Agreement shall be made exclusively in the national currency of Ukraine.

6. DELIVERY OF GOODS

6.1. If the Customer ordered Goods delivery, the Seller shall within the period specified in the relevant electronic notice deliver the Goods to the Customer or to the recipient of the Goods.

6.2. Delivery of goods carried by the Seller in the manner and to the place specified by the Customer in the appropriate Goods order.

6.3. A recipient of Goods ordered by the Customer can be the Customer or the recipient of the Goods.

6.4. The cost of delivery of customer orders a product is determined by the place and method of delivery specified in the relevant Customer order.

6.5. Information on the cost and possible methods of delivery of goods (an integral part of this Agreement) contained in the section Payment & Shipping on the website natashafishchenko.com.

6.6. Delivery of customer orders performing by the Seller on its own or with in partnership couriers and delivery services according to specified by the Customer on Payments & shipping page of the website.

6.7. The List of partnership couriers and delivery services (an integral part of this Agreement) contained on Payment & Shipping page of the website.

6.8. Delivery (transfer) means the ordered product delivery services performed under this Agreement conditions allowing for the delivery of goods established companies deliver services listed on Payment & Shipping page of the website.

6.9. Goods handed (transferred) to the Customer or recipient Goods in package.

6.10. At the same time with the Order, the Seller shall provide to the Customer or recipient of the Goods

- Issued by the Seller in accordance with the current legislation of Ukraine a copy of the order form, in the manner prescribed by p. 3.1. - p. 3.2. of this Agreement;

- Appropriate pay document in prescribed form (receipt or bill) with a note of the date of sale (date of delivery) of the product;

- Customer care instruction.

6.11. Delivery (transmission) of order to the Customer or recipient shall be carried out only under the following conditions:

- hundred percent payment of the value of the product in the manner and on the terms set out in this Agreement;

- providing by the Customer or recipient an identity document;

6.12. During handing(transfer) of goods to the Customer or recipient of Product Seller or partner couriers and delivery services, which made delivery of the product in the presence of the Customer are checking product compliance to the order.

6.13. If the product does not comply to the order is faulty, incomplete or flawed, the Customer is entitled to the choice:

- Or refuse this Agreement;

- Or require exchange (replacement) of the product for the same Goods of good quality according to the Customer directional order or for other similar goods, with the number of goods available for sale on natashafishchenko.com.

6.14. If the ordered product is high-quality, complete and fully meets the appropriate Customer order for this product, customer or product recipient agrees to sign a second copy of the order form for goods and sends it to the Seller or Seller representative or courier delivery service representative.

6.15. Signature of the Customer or recipient of the Goods on a delivery confirmation form is undisputed proof of these facts:

- Receiving of ordered goods by the Customer or recipient of the Goods;

- Compliance with the ordered goods;

- Lack of Customer complaints regarding  the quality and completeness of the ordered products.

6.16. The risk of accidental destruction, loss or damage of ordered goods passes to the Customer upon delivery (transfer) of the goods to the Customer or recipient of goods.

6.17. This contract is fulfilled at the time of delivery (transfer) of the Customer or recipient of the Goods ordered by the Customer, complete product of good quality that fully meets the Customer order for this product.

6.18. Failure of Customer or recipient of the goods from receiving of the ordered products that are high quality, complete and fully complies to Customer orders for this product and, or failure of the Customer or recipient of the Goods to sign a delivery confirmation form for this product is considered a unilateral refusal Customer of this Agreement in full, which, respectively, entails termination in full all the obligations of the Seller arising from the adoption of the Customer dealer to conclude this Agreement, except for obligations to return the money paid by Customer for the Goods (if such funds been paid).

7. QUALITY, WARRANTY AND WARRANTY CLAIMS

7.1. Seller agrees to provide the Goods ordered a good quality, suitable for use with the purpose for which such a product is generally used.

7.2. The quality of a product must meet the requirements established for that category of goods in the relevant legal acts and regulations.

7.3. Seller provides the Customer acquired the proper use of his product during the warranty period established by regulations and warranty (an integral part of this Agreement) contained in the Terms & Conditions section of natashafishchenko.com.

7.4. The warranty period starts from the date of delivery of the ordered goods to the Customer.

7.5. For seasonal goods (clothes, fur and other products) the warranty period is calculated from the beginning of the relevant season established by the Cabinet of Ministers of Ukraine – Nr. 172 from 19.03.1994 (http://zakon5.rada.gov.ua/laws/show/172 -94-% D0% BF).

7.6. In case of exchange of purchased goods its warranty period calculated from the date of the exchange of goods.

7.7. The warranty period increases for the term needed for repair of the Goods by the Seller. Above mentioned term is calculated from the date when the Customer gave the seller of goods to address its shortcomings.

7.8. If the Customer finds within the stipulated warranty period deficiencies of the purchased goods, the Customer is entitled to demand:

- proportional decrease in prices of commodities;

- product deficiencies removing free of charge;

- reimbursement for eliminating defects of Goods .

7.9. In case of the Customer’s claim for free remediation of goods such deficiencies should be remediated by the Seller within 14 (fourteen) days  from returning of the product with defects to the Seller or the other term by mutual consent of the Sellers and the Customers.

7.10. If the Customer finds within the stipulated warranty period deficiencies of the purchased goods, the Customer has a right to choose on their own one from the demands stipulated by p.7.8. of this Agreement, and in case of its failure - another demand listed in p.7.8.

7.11. If the Customer finds within the stipulated warranty period, significant deficiencies of the product that arose through the fault of the Seller or detect instances of falsification of a product confirmed if the needed by expertise, the Customer is entitled to their choice:

- Terminate this Agreement;

- Require exchange (replacement) product with significant deficiencies or counterfeit products on the same Goods of proper quality or other similar goods, with the number of goods available for sale on natashafishchenko.com with the appropriate refund or surcharge according to the current legislation of Ukraine.

7.12. If the Customer finds within the stipulated warranty period significant deficiencies of the purchased goods, the Customer has the right to choose on their own one of the demands stipulated p.7.11. of this Agreement, and in case of its failure - another demand that listed in p.7.11.

7.13. Provided in p.7.8. and p.7.11. of this Agreement demands are considered by the Seller upon presentation by the Customer of an appropriate pay document (receipt, commodity or cash receipt) with mark of the date of sale.

7.14. Provided in p.7.8. and p.7.11. of this Agreement demands of the Customer will not be satisfied if the Seller can prove that a product deficiencies arising from violations of the care rules of goods use or from bad storage conditions.

8. EXCHANGE AND REPLACEMENT GOODS

8.1. The Customer has the right within 14 (fourteen) days from the date of the products of appropriate quality delivery (not counting the day of receipt of goods) to exchange this product for another of similar goods from the Seller, if the goods did not satisfy the Customer in shape, size, style, color or for other reasons, or goods cannot be used by the Customer for the purpose.

8.2. Exchange of the proper quality product can be made if it is not used and if it is saved, appearance, consumer properties, packaging (packaging), tags, labels, seals, and the pay document issued to the consumer with goods sold.

8.3. The list of goods that cannot be exchanged or returned on the grounds specified in p.8.1. of this Agreement, approved by the Cabinet of Ministers of Ukraine - Decree number 172 of 19.03.1994 (http://zakon5.rada.gov.ua/laws/show/172-94-%D0%BF).

8.4. Exchange of goods of good quality, and exchange (replacement) of goods with significant deficiencies carried by the Seller on the ground of written statement of the Customer, provided to the Seller or their representative or sent the completed form, which is located in EXCHANGE AND RETURNS part of natashafishchenko.com.

8.5. Customer claims for exchange of goods of good quality, and claims for exchange (replacement) of goods with significant deficiencies, if Goods for exchange are available at the Seller, must be satisfy by the Seller immediately, but in any case no later than 14 (fourteen) working days from the receiving of the application specified in p. 8.4. of this Agreement.

8.6. Exchange of goods of good quality, and exchange (replacement) of goods with significant deficiencies carried by the Seller in case of presence of appropriate pay document (receipt, commodity or cash receipt) confirming the sale of goods to the Customer, with a mark of the date of sale (delivery) of Goods.

8.7. If at the time of Customer’s claim to the Seller for exchange of Goods of appropriate quality to other similar Goods, there are not such Goods for sale on natashafishchenko.com the Customer has a right:

- or exchange purchased Goods to similar or other products available for sale on natashafishchenko.com with the appropriate refund or surcharge according to the current legislation of Ukraine;

- or to terminate this Agreement in the manner prescribed in p. 9 of this Agreement.

- or exchange purchased Goods to similar or other products when it becomes available for sale on natashafishchenko.com with the appropriate refund or surcharge according to the current legislation of Ukraine. The Seller should inform the Customer of such product availability.

8.8. Exchange of goods of good quality, and exchange (replacement) of goods with significant deficiencies carried by the Seller in the manner prescribed in p. 10 of this Agreement.

9. CANCELLATION OF THE AGREEMENT

9.1. Customer may terminate this Agreement within 14 (fourteen) days from receiving of Goods, and in other cases provided by this Agreement and by the existing laws of Ukraine notifying the Seller in the order established by p.9.2. of this Agreement.

9.2. The Notice of termination of this Agreement is the application of the Customer to refund of money for the Goods, sent to the Seller in the manner prescribed p.11.1. of this Agreement.

9.3. This contract is considered as terminated upon receiving by the Seller, the Customer’s application for the refund of money paid for the goods.

9.4. To exercise the right to terminate this Agreement the Customer is obliged to preserve and present the Seller’s appropriate pay document prescribed form (receipt, commodity or cash receipt) confirming the purchase of goods, with a mark of the date of sale (date of delivery) of goods.

9.5. Termination of this Agreement by the Customer has the effect of returning of purchased (received) Goods to the Seller in the manner prescribed in p. 10 of this Agreement.

10. RETURNING OF THE GOODS

10.1. In case of termination of this Agreement by the Customer, in case of exchange of purchased goods of good quality or exchange (replacement) of purchased goods with serious deficiencies by the Customer, the Customer shall promptly notify the Seller about the location (address) where the goods can be returned, but only within the settlement, where the Goods were delivered.

10.2. If the delivery of goods to the Customer were carried out by means of delivery service  of LLC NOVA POSHTA, the Customer should return the Goods to the Seller in the same way.

10.3. Return of Goods must be carried out in original, undamaged packaging, in which the Customer or recipient of the Goods received this product.

11. RECEIVING A REFUND

11.1. Refunds of costs paid by the Customer for the Goods (reimbursement for eliminating defects of Goods), carried out by the Seller on the ground of written statement of the Customer, provided to the Seller or their representative or sent to the Seller in form, which is located in EXCHANGE AND RETURNS part of natashafishchenko.com.


11.2. To referred in p.11.1. application, the Customer must enclose:

- Appropriate pay document of prescribed form (receipt, commodity or cash receipt) confirming the purchase of goods, with a mark of the date of sale (date of delivery) of the Goods;

- Documents confirming incurred by the Customer charges to eliminate defects of Goods (in case of claim for such refunds).

11.3. Refunds of costs paid by the Customer for the Goods (reimbursement for eliminating defects of Goods ), carried out by the Seller by crediting to the original payment method;

11.4. Refunds of costs paid by the Customer for the Goods (reimbursement for eliminating defects of Goods ) carried out under conditions of returning of the Goods in the manner prescribed in p. 10 of this Agreement.

11.5. Refunds paid by the Customer for the Goods (reimbursement for deficiencies Goods) is carried out by the Seller no later than twenty (20) business days from the receiving of the Customer’s application specified in p.11.1. of this Agreement.

11.6. In case of termination of this Agreement all refunds carried out in cases and in accordance with current legislation of Ukraine.

11.7. in case of exchange of purchased goods of good quality or exchange (replacement) of purchased goods with serious deficiencies by the Customer to the other Goods, the Seller makes settlements in the manner provided in p. 11 of this Agreement.

12. LIABILITY OF SELLER AND RESOLUTION OF DISPUTES

12.1. For violation of its obligations under this Agreement the Seller shall be liable under the law of Ukraine.

12.2. The seller is released from liability for complete or partial failure to perform its obligations under this Agreement if such failure was a result of force majeure.

12.3. For the purposes of this Agreement under force majeure refers to external and extraordinary events that did not exist at the time of concluding of this Agreement and arise independently from the will of the Seller, subject to the Seller could not predict the occurrence of such circumstances or prevent their occurrence by means application of which are required and expected in an evenhanded manner.

12.4. Force majeure recognized, including but not limited to earthquakes, fires, floods, epidemics, epizootic diseases, pollution, radiation or any nuclear source, transport disasters, hostilities, insurrection, riots, revolutions, strikes, terrorism, social conflict, decisions of state and local governments, blockades, embargoes, international sanctions and so on.

12.5. In case of loss  of possibilities by the Seller to perform its obligations under this Agreement due to force majeure, the Seller shall immediately inform the Customer about the origin, type and duration of the possible events that prevent the proper performing of obligations under this Agreement, in the term for 5 (five) working days from the date of such circumstances.

12.6. All disputes and disagreements arising between the Customer and the Seller in respect of the exercise of their rights and fulfill their obligations under this Agreement shall be resolved by negotiation.

12.7. In case of not agreement on the subject of the dispute through negotiations, all disputes and disagreements between the Customers and the Sellers in respect of the exercise of their rights and fulfillment of their obligations under this Agreement shall be settled in the manner prescribed by the current legislation of Ukraine.

13. OTHER CONDITIONS

13.1. This Agreement is a public contract (offer) of sale of goods at a distance by means of Internet at the natashafishchenko.com.

13.2. The period of acceptance of the offer (offer), on conclusion of public contracts set to January 1, 2016 and to January 1, 2018, inclusive.

13.3. The withdrawal or modification of the offer, on conclusion of public contracts, as well as change the terms of public contracts may be made by the Seller at any time.

13.4. The withdrawal or modification of the offer, on conclusion of public contracts, as well as the changing conditions of a public contract cannot be the basis for:

- Any view or change of the terms or termination of contracts that have been signed by the Seller of the Customer under the terms of this Agreement;

- Repudiation of the Seller the agreements that have been concluded with Customers on terms of this Agreement.

13.5. The conditions to conclude this Agreement, as well as the conditions of this Agreement is the same for all Customers.

13.6. The offer of the Seller to conclude this Agreement considered as accepted in full by the Customer after the conclusion of this Agreement in the manner prescribed in p. 3.3. of this Agreement.

13.7. The conclusion of this Agreement is considered as unconditional and full acceptance by the Customer of all conditions of this Agreement without exception, including the essential conditions and entering into appropriate contractual relationship with the seller.

13.8. The confirmation of conclusion of this Agreement is the specified in p.3.11. of this Agreement an automatic electronic message of handling the Order sent to the Customer.

13.9. Documented fact of conclusion of this Agreement is an appropriate pay document of prescribed form (receipt, commodity or cash check) with a mark of the date of sale (date of delivery) of goods.

13.10. Complete information about the Goods offered for sale on natashafishchenko.com on terms of this Agreement and information specified in p.3.5. of this Agreement is contained on natashafishchenko.com.

13.11. Recognition invalid, void or so void of certain conditions of this Agreement, does not entail recognize any other terms of this Agreement invalid, void, or as being invalid.

13.12. By filling out the form CONFIRM and or going through the registration website natashafishchenko.com the Customer provides its full and complete perpetual consent to:

- Filling by the Seller (holder and manager of the personal database) to the database of Customer’s provided personal data, including information that under the current legislation of Ukraine is considered as the personal data;

- the Seller’s spreading of the information about customers, including the information in accordance with the current legislation of Ukraine considered as personal data to third parties, including those involved in the Seller’s couriers and delivery services exclusively for the purposes specified p.13.14. of this Agreement;

- the Seller’s spreading of the information about customers, including the information in accordance with the current legislation of Ukraine considered as personal data, in cases statutory by law of Ukraine.

13.14. By filling out the form CONFIRM and or going through the registration on natashafishchenko.com the Customer provides its full and indefinite full consent to the processing and use of information by the Seller, including the information under the laws of Ukraine considered as personal data solely for the following purposes:

- To register and identify the Customer on natashafishchenko.com;

- In order to restore password registration Customer on natashafishchenko.com;

- For marketing purposes, and messaging via SMS, email, social networking about news on natashafishchenko.com. Promotional offers and sales carried by the Seller on natashafishchenko.com, for market analysis, identifying the potential Customers, determine the needs of potential Customers of products offered for sale, etc;

- For faithful implementation of its contractual obligations by Seller to Customer, including obligations on delivery of goods;

- To implement by the Seller the current legislation of Ukraine, including legislation on consumers rights protection.

13.14. The legal relations arising out from this Agreement, are subject of the provisions cl. 633 of Civil Code of Ukraine, the Law of Ukraine On Protection of Consumers' Rights, Rules of the sale of goods on order and out of trade or business premises, approved by the Ministry of Economy of Ukraine from 19.04.2007. №103.

13.15. All questions that were not reflected in this public contracts, shall be governed by the existing legislation of Ukraine.

 

 

 

WARRANTY

According p. I Article 1. of the law of Ukraine on protection of consumer rights:

Warranty period – is a period during which the producer (seller) undertakes the implementation of free repair or replacement of the product concerned in connection with the introduction of its circulation.

Service life - calendar term of use of products intended. During which the manufacturer guarantees its security and is responsible for significant drawbacks arising from his fault.

Useful lifetime is the warranty period.

If the Customer finds within the stipulated warranty period deficiencies manufacturer (seller) operates under p. II Article 8. of the Law of Ukraine On Protection of Consumers' Rights.

If the warranty period ended the claims are not considered.

Warranty period of wearing (operation) is calculated from the date of sale through the retail network or the beginning of the season (for shoes)

The winter season - from 15 November to 15 March

Summer season - from 15 May to 15 September

Spring season - from 15 March to 15 May

Autumn season - from 15 September to 15 November

When shopping, you agree with these recommendations for care and operation procedures apparel and leather products, and warranty. 

The warranty period for our clothing is - 30 days. 

Warranty terms according to sec. II of Article 7 p.2 of the Law of Ukraine On Protection of Consumers’ Rights are:

Leather haberdashery products:

- Bags for women, men, travel, sports - 50 days;

- Bags, business portfolios and folders - 70 days;

- Belts - 30 days;

- Gloves - 30 days.
 

OPERATING RULES

All products from Natasha Fishchenko are made exclusively from high quality materials and with the highest standards.

The useful lifetime of clothing definitely depends on who and how it wears. To extend the lifetime we strongly recommend to wear our clothes with love and respect yourself, because you are - splendid!

All other terms and care instructions you can find on respective labels on garment, if you're interested.

However, if you realize that the woman is - not a washing machine, then just give the clothing that needs cleaning, to the good dry cleaner there they will take care of it. And spend your free time for your lover!

Under the above rules carry we guarantee high quality of our products within the warranty period wearing (operation) established by us as a manufacturer under the laws of Ukraine and normative and technical documentation.

With Love - Natasha Fishchenko